153 Jobs Found
1
Day Ago
Experience
-
0 to 2
Key
Skills -
voice,
bpo,
analytical,
customer service,
customer queries,
policies,
presentation skills,
professional services,
recovery,
customer focus,
accent,
end user,
operations,
customer centric,
chat,
writing,
leadership skills,
english,
doe,
customer handling,
internet,
communication skills.,
1
Day Ago
Experience
-
5 to 8
Key
Skills -
Requirement Gathering & Analysis,
Functional & Non-Functional Requirements Documentation,
RFP/RFI Understanding & Response Preparation,
Process Mapping & Workflow Diagramming (BPMN,
Flowcharts),
Stakeholder & Customer Management,
Gap Analysis & Impact Analysis,
Solution Designing & Feasibility Assessment,
Data Modeling & Data Analysis,
User Stories & Acceptance Criteria Creation,
UAT Planning,
Coordination & Execution,
Test Case Review & Requirement Coverage Validation,
Cross-Functional Collaboration (Delivery,
QA,
Architects,
PMs),
Change Request Management,
Project Planning Support & Milestone Tracking,
Problem Solving & Root Cause Analysis,
Excellent Communication & Presentation Skills,
Documentation (BRD,
FRD,
SRS),
Market Research & Competitive Analysis,
Knowledge of SDLC & Agile Methodologies,
1
Day Ago
Experience
-
8 to 10
Key
Skills -
DevOps Leadership,
CI/CD Pipelines,
DevOps Architecture Design,
Automation & Scripting,
Infrastructure Management,
Cloud Platforms (AWS/Azure/GCP),
Containerization (Docker/Kubernetes),
Monitoring & Logging Tools,
DevOps Toolchain Integration,
Security Integration (DevSecOps),
Incident & Problem Management,
Root Cause Analysis,
Tool Troubleshooting,
Customer Support & Escalation Handling,
Performance Optimization,
Configuration Management (Ansible/Chef/Puppet),
Version Control (Git/GitHub/GitLab),
Build Tools (Maven/Gradle),
Continuous Testing,
Resource Planning,
Team Management,
Talent Development,
Recruitment & Training,
Performance Management,
Stakeholder Communication,
Collaboration & Coordination,
Documentation,
Agile/Scrum Methodologies,
Leadership & Mentoring,
Employee Engagement & Motivation.,
2
Days Ago
2
Days Ago
Experience
-
3 to 5
Key
Skills -
Java,
Spring Boot,
React JS,
JavaScript,
HTML & CSS,
Microservices,
REST Services,
Secure SDLC,
Agile,
Maven / Ant / Gradle,
Jest / Enzyme,
SCSS,
Oracle Database,
SonarQube,
Checkmarx,
JMS / MQ / Solace,
DevOps CI/CD,
UI Frameworks,
Application Servers,
SDLC Knowledge,
Analytical Skills,
Problem-Solving,
Communication Skills,
PCF,
Docker.,
2
Days Ago
Experience
-
5 to 7
Key
Skills -
Organizational Change Management (OCM),
ADKAR,
PROSCI,
Change Impact Analysis,
Stakeholder Management,
Change Agent Network,
Communication Planning,
Role-based Training,
SDLC,
Agile,
Waterfall,
Problem-Solving,
Analytical Skills,
Decision-Making,
Team Leadership,
Influence & Collaboration.,
2
Days Ago
Experience
-
0 to 2
2
Days Ago
Experience
-
0 to 2
Key
Skills -
voice,
bpo,
analytical,
customer service,
customer queries,
policies,
presentation skills,
professional services,
recovery,
customer focus,
accent,
end user,
operations,
customer centric,
chat,
writing,
leadership skills,
english,
doe,
customer handling,
internet,
communication skills.,
2
Days Ago
Experience
-
0 to 1
2
Days Ago
Experience
-
3 to 5
Key
Skills -
Customer support,
Technical troubleshooting,
SLA adherence,
Query resolution,
Ticket management,
Incident documentation,
Problem diagnosis,
Client communication,
Email support,
Call handling,
Knowledge base usage,
Product support,
Product navigation assistance,
Escalation management,
Trend analysis,
Customer service,
Professional communication,
Record keeping,
Process compliance,
Multi-tasking,
Time management,
Attention to detail,
Learning agility,
Product training participation,
Self-learning,
Client relationship management,
Alternative solution offering,
Follow-up coordination,
Documentation skills.,
2
Days Ago
3
Days Ago
Experience
-
5 to 8
Key
Skills -
Team Performance Management,
Process Monitoring,
SLA Management,
Technical Troubleshooting,
Escalation Handling,
Client Query Resolution,
Performance Dashboard Review,
Documentation & Reporting,
Call Log Analysis,
Compliance Monitoring,
Product Knowledge Development,
Customer Service,
Problem Solving,
Communication Skills,
Training & Mentoring,
Technical Capability Building,
Process Guidance,
Root Cause Analysis,
Alternative Solutions Offering,
Follow-up & Feedback Handling,
Operational Excellence,
Knowledge Base Creation,
User Support,
Professional Etiquette,
Decision Making,
Time Management,
Stakeholder Coordination.,
3
Days Ago
Experience
-
1 to 3
3
Days Ago
Experience
-
2 to 5
3
Days Ago
Experience
-
0 to 2